Certificate Issued FAST
Get your First Aid or CPR certificate quickly and efficiently through our streamlined process
To meet the requirements to receive your electronic First aid or CPR certificate FAST, you need to supply the following information upon enrolment and complete the course successfully at the course date of your choice as per below:
- Provide your full name (as used to register for your USI/your legal name shown on your ID)
- Provide your USI number
- Ensure your full enrolment details, and all course paperwork is complete
- Complete all online learning requirements
- Successful completion of the course (deemed competent)
- You must return the remote training kit you’ve received. Once we receive it, your certificate will be released! You have been issued with a self-addressed envelope so make sure to send them quickly for faster results.
- Payment is due in full before attendance. Failure to return the kit is deemed non-payment, which means the certificate cannot be released until we receive full payment.
- The credit card you used for your purchase of the course may be charged $110 if we don’t get our training kit back. Make sure that all the contents are in good working order and send it immediately so there will not be any further charges.
Verification and Delays in Certificate Issuance
If any of this information has not been supplied or cannot be verified, we cannot guarantee your certificate to be issued fast. Only once our administration staff can confirm the above information will they send your certificate electronically, be aware this may cause delays to your certificate being able to be issued.
Steps to Take If You Haven’t Received Your Certificate
If you have completed the above and your details are correct, and your certificate does not appear in your email inbox, please check your spam or junk mail folders as some email settings cause this to happen. If, for whatever reason, your certificate has not arrived, please get in touch with us anytime by email or call us on (08) 7120 2570.
Requesting Paper or Wallet Card Certificates
If you require a paper copy of your certificate, this incurs an additional charge of $12 (including postage) and may take up to 21 days to be delivered. If you require a “wallet card” certificate, these are available for $5 (including postage). You can order one by calling our office on (08) 7120 2570.